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Copyright © 2010, Pawsitively Reliable Pet Service LLC - All rights reserved.

PAWSITIVELY RELIABLE PET SERVICE

Services/Rates
Policies
Testimonials
Contact Us

Policies

 

We require an initial free consultation for all new clients.  This is so we can meet with you and your pet to discuss the services you are interested in.  During that initial visit we will discuss any detailed instructions you may have to best care for your pet(s), as well as home key transfer, and home security codes/instructions where applicable. This consultation will take approximately 30-45 minutes. Please have the new client paperwork printed and filled out before our first visit.

 

Payment is due at the time service begins, unless the service is ongoing.  We require a 50% deposit at the beginning of continual service, and the remaining balance at the end of each month thereafter. There is a $40.00 charge for returned checks, or late payments.

 

 

 

On major holiday’s (Christmas Day, New Years Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving Day) there will a 50% additional charge when service is provided on these days.

 

We require 24 hour notice be given when you have to cancel a scheduled service.  If services are canceled with less then 24 hour notice, the client will be charged the full amount. Exceptions will be made on a case by case basis where warranted.

 

 

There is a charge for key pick up and drop off if occurring outside the initial consultation or completion of service.  If requested, we will keep a duplicate key for future services in a secure location at no charge.

 

In the event of a veterinary emergency there will be an hourly charge of $25 plus mileage.